Shipping

Shipping costs costs on both international and domestic orders are non-refundable. Customer acknowledges that Paper Street Weaving is located in Canada. Due to the nature of custom products, items that are refused or abandoned at delivery for any reason are non-refundable at the discretion of Paper Street Weaving is not responsible for items that are lost by any delivery provider during a return. Customs charges are the buyer’s responsibility, no returns or refunds will be granted on this basis and I cannot advise you on whether or not you will be charged customs fees. Full value is always declared on customs forms.

Returns

Wrap Scraps: All sales of Wrap Scrap Accessories are final sale.

Paper Street Weaving’s creations are all one of a kind, handmade items and while I do my best to achieve perfection, they may have minor imperfections or inconsistencies. These minor imperfections may include nubs or slight inconsistencies in weft or pattern. Any major inconsistencies will be disclosed by me and stated as seconds quality. Selvedges may vary by pattern and may not always be razor straight, many crackle weaves have naturally scalloped selvedges.

Buyer has 3 days to look over the item and report any issues seen with the item. No contact after 3 days of delivery(confirmed with tracking) the item will be deemed accepted. Please look over your item immediately upon arrival and contact me to discuss any questions or concerns you may have.

If you notice any minor and repairable flaws such as, skips, bobbin changes with the threads not snipped or weavers knots I will repair the item and send it back to you free of charge or find a local weaver in your area to do so. Bobbin changes or knot fixes are not flaws and are a normal part of weaving. If you have questions about something you see in your item feel free to ask. Sometimes ends from bobbin changes will stick out after a wash and need to be tucked back in, this is not an acceptable reason to ask to return your item. Refunds or discounts are not warranted for repairable cosmetic flaws. If there is no safety or integrity issues, refunds will not be offered.

* Returns, refunds or exchanges due to buyers remorse will not be accepted*. If you change your mind about an item or find that the item does not suit your personal preference, you may choose to resell on any of the BST pages including the Paper Street Weaving Chatter page. Once an item has been listed for sale or trade on any BST page it is considered accepted as is, regardless of any flaws/issues and will not be accepted for return, regardless of how long the buyer has had it in their possession.

Warranties

Any and all warranties, guarantees and or product promises are non transferable and are only valid for the original purchaser as listed on the invoice. Once the item is no longer in the original owner’s possession for any reasons, any and all warranties, guarantees and or product promises will be voided. If the original owner sells or passes the item onto another person, Paper Street Weaving cannot be held responsible for the condition of the item at that time and cannot guarantee the safety or condition of the item.

Need help?

Contact us at paperstreetfibrearts@gmail.com for questions related to refunds and returns.